Terms & Conditions – Zamzamzon

Last updated: [1 Jan 2026]

Welcome to Zamzamzon
By accessing or using our eCommerce website, you agree to the following Terms & Conditions.
Please read them carefully.

1. General Information

These Terms & Conditions apply to all users of this website, including visitors, customers, merchants, and contributors.
By using our website, you agree to follow all applicable laws of Bangladesh including:

• Consumer Rights Protection Act
• Digital Security Act
• ICT Act
• eCommerce guidelines issued by relevant authorities

2. Account Registration

When creating an account:

• You must provide accurate and updated information
• You are responsible for keeping your account and password secure
• You must notify us immediately of any unauthorized use of your account

We may terminate accounts that violate our policies.

3. Product Information

We strive to provide accurate product descriptions, images, pricing, and availability.
However:

• Colors may appear differently due to screen variations
• Prices may change without prior notice
• Product availability is not always guaranteed

We reserve the right to change or correct any product information at any time.

4. Pricing & Payment

• All prices are listed in Bangladeshi Taka (BDT).
• We accept payments via: bKash, Nagad, Rocket, Bank Transfer, Cash on Delivery, or other methods listed on the website.
• Orders will only be processed after payment confirmation (except COD).

If a price is incorrect due to a technical or human error, we reserve the right to cancel or adjust the order.

5. Order Confirmation & Cancellation

• Once an order is placed, you will receive an order confirmation via SMS/email.
• We reserve the right to cancel any order due to stock issues, pricing errors, or suspected fraud.
• Customers may cancel orders before shipment. After shipment, cancellation may not be possible.

6. Shipping & Delivery

• Delivery time may vary depending on location, courier, and external factors.
• We are not responsible for delays caused by courier companies, natural disasters, or other circumstances beyond our control.
• Delivery charges may apply depending on your location.

7. Return, Replacement & Refund

Returns and refunds are governed by our Refund Policy.
Customers must review and follow the rules described there.
We reserve the right to refuse returns that do not meet the policy requirements.

8. User Responsibilities

Users agree not to:

• Violate any Bangladesh law
• Upload harmful, misleading, or fraudulent content
• Attempt to hack, disrupt, or misuse the website
• Resell products purchased from our website without permission
• Post offensive or illegal reviews

9. Intellectual Property

All content on the website—including images, logos, text, graphics, product descriptions, and designs—is the property of Zamzamzon.
No content may be copied, used, or redistributed without prior written permission.

10. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the content, policies, or actions of third-party sites.

11. Limitation of Liability

We are not liable for—

• Losses caused by misuse of the website
• Delays in delivery
• Damages caused by third-party service providers
• Any indirect, incidental, or consequential damages

Your use of the website is at your own risk.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how your data is collected and used.

13. Changes to Terms

We may update these Terms & Conditions anytime.
Changes will be posted on this page with a new “Last updated” date.
Continued use of the website means you accept the updated terms.

14. Contact Information

If you have any questions regarding these Terms & Conditions, please contact:

Zamzamzon
Email: info@zamzamzon.com
Phone: +8801328842226

Address:

TECHNO ELECTRIC
Holding Number: 365/321, Kanosgari, Sherpur Road, Bogura.